Privacy Policy

Effective date: [15-05-2023]

This Privacy Policy describes how Finansya Lab (“we,” “us,” or “our”) collects, uses, stores, and discloses personal data when you use our trading platform (Finansya App ). It also explains your rights regarding your personal data and how you can exercise them. We are committed to protecting your privacy and ensuring the security of your personal data.

 

Data Controller

Finansya Lab is the data controller responsible for the processing of your personal data as described in this Privacy Policy.

Information We Collect

We collect and process various types of personal data when you use our Platform, including:

  • Personal information: Your name, email address, contact details, and other identifying information you provide to us during the registration process.
  • Financial information: Your bank account details, credit card information, and transaction history necessary for processing payments and executing trades.
  • Log data: Information about your use of the Platform, such as your IP address, device information, browser type, and access times.
  • Cookies and similar technologies: We use cookies and similar technologies to enhance your user experience and collect usage information.

 

Use of Personal Data

We process your personal data for the following purposes:

  • Providing and improving the Platform: We use your personal data to provide the services you request and to enhance your user experience on the Platform.
  • Communication: We may use your contact details to send you important notifications, updates, and marketing materials related to our services. You can opt out of marketing communications at any time.
    Compliance with legal obligations: We process your personal data to comply with applicable laws, regulations, and legal processes.
  • Security and fraud prevention: We employ measures to ensure the security of your personal data and to detect and prevent fraud and unauthorized access to the Platform.
  • Analytics and research: We may use aggregated and anonymized data for analytics and research purposes to improve our services and develop new features.

 

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

 

Data Disclosure

We may disclose your personal data to third parties in the following circumstances:

  • Service providers: We may share your personal data with trusted third-party service providers who assist us in operating the Platform, processing payments, and delivering our services.
  • Legal compliance: We may disclose your personal data if required by law, regulation, legal process, or governmental request.
  • Business transfers: In the event of a merger, acquisition, or other business transaction, your personal data may be transferred to a successor or acquiring party.

 

Data Subject Rights

Under the GDPR, you have certain rights regarding your personal data. These rights include:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request that we correct or update your personal data if it is inaccurate or incomplete.
  • Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Restriction: You can request the restriction of processing of your personal data in certain situations.
  • Data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
  • Withdrawal of consent: If we rely on your consent to process your personal data, you have the right to withdraw